Employment Opportunities at WildCare


Volunteer and Social Media Manager
Grant Writer
Facilities Manager

Volunteer and Social Media Manager

Reporting to: ​Executive Director

Employment Type: ​Full-time, Exempt (80% Volunteer Manager, 20% Social Media Manager)

WildCare’s mission is to advocate for wildlife for a sustainable world, and we actively pursue this mission through nature education, wildlife medicine, advocacy, and community outreach. Since 1954 our iconic museum, courtyard, and wildlife hospital near downtown San Rafael provides care for injured animals and educates the public about living well with wildlife.

Work Schedule 

  • Position includes weekday, weekend, and holiday hours and requires a flexible work schedule depending on needs.
  • Hours and days are subject to change based on department demands.

Position Description

Under the direction of the Executive Director (and Director of Marketing and Communications for Social Media), the Volunteer and Social Media Manager is responsible for the recruitment, coordination, planning, scheduling, and management of volunteers for our Wildlife Hospital, nature education programs, and administrative and event support. Volunteers are critical to achieving WildCare’s mission. Our volunteers work in every aspect of our operations, from washing dishes to working on fundraising events.

The Volunteer and Social Media Manager is responsible for our volunteer program’s success and management, ensuring that volunteers are effectively utilized and continuously supported throughout the organization. This is a highly visible leadership position that requires a can-do attitude and a commitment to problem-solving. The Volunteer and Social Media Manager interacts closely with all volunteers and staff, and must be approachable, friendly, upbeat, and a “people person.”

This position will also manage WildCare’s social media under the direction of the Director of Marketing and Communications, including creating and scheduling posts, responding to comments and messages, and creating content (live streams, fundraisers, and other engagement strategies) as needed.

Required Skills/Qualifications 

  • Bachelor’s Degree.
  • Minimum of four years’ experience working with staff and volunteers.
  • Minimum of two years of supervisory experience preferred.
  • Program management experience.
  • Experience in animal rescue and/or environmental education preferred.
  • Experience creating a diverse and inclusive volunteer community.
  • Demonstrated people skills and a love of working with people.
  • Strong public speaking and teaching skills, with both large groups and in one-on-one situations.
  • Enthusiasm, positivity, a “can do” attitude, and the ability to motivate people.
  • Demonstrated ability to communicate effectively, both orally and in writing, with volunteers, fellow employees, and the public. Ability to stay calm, collected, and professional in stressful or emotionally charged situations.
  • Excellent time management and organizational skills.
  • Ability to provide constructive feedback and implement disciplinary action when appropriate.
  • Flexibility regarding work duties and willingness to adapt to changing organizational priorities and programs.
  • Ability to be a team player and work collaboratively with other departments and personalities.
  • Willingness and ability to work hands-on alongside staff and volunteers as needed to complete tasks such as animal intake, answering phones, or supporting the events team.
  • Experience working with government agencies, community groups, volunteers, and animal welfare organizations.
  • Knowledge of and compassion for wildlife.
  • Proficiency in Microsoft Office (including PowerPoint), Google Docs/Sheets/Slides, Zoom, and other apps and programs. Must have the ability to prepare reports and maintain an efficient records system. Experience with FileMaker preferred.
  • Ability to plan and implement projects with little supervision and to work independently.
  • Self-motivation and excellent organizational skills Must be able to manage multiple projects in a fast-paced work environment, and have innovative and creative problem-solving skills.
  • Desire to continually maintain and exceed continuing education requirements by attending seminars, workshops, and professional conferences.

Physical Requirements/Work Environment 

  • Ability to stand, walk, stoop, kneel, crouch, climb, and manipulate (lift, carry, move) up to 50 pounds.
  • Ability to work indoors and outdoors in varying temperatures and climates.
  • Ability to work with cleaning materials.
  • Ability to present a neat and professional appearance to the public at all times.
  • Must have a valid driver’s license and insurance with a clean driving history.

Primary Responsibilities 

  • Recruits, hires, trains, and directly supervises volunteers for all of WildCare’s programs and activities.
  • Responsible for the administrative aspects of the volunteer program, including but not limited to:
  • Maintaining volunteer records in FileMaker, our volunteer database.
  • Maintaining relationships with various community agencies that are sources for volunteers.
  • Attending workshops/training on volunteer management and integrating relevant ideas back into WildCare.
  • Communicating WildCare’s policies and procedures to volunteers and correcting as needed.
  • Creating and updating volunteer protocols, SOPs, and training materials. Overseeing all-volunteer shift and training scheduling, organizing, and executing volunteer appreciation events.
  • Develops, implements, and monitors programs that promote diversity within WildCare’s volunteer department. This role is responsible for developing trainingand initiatives to create and foster an open and inclusive environment within the volunteer department.
  • Recruits volunteers through a variety of sources.
  • Acts as the volunteer’s first contact at WildCare and, as such, sets the tone and expectations for all volunteers. Welcomes volunteers to WildCare through regularly scheduled orientation sessions, schedules volunteers into regular work shifts, connects volunteers with staff, and follows up to ensure that the volunteers integrate smoothly into their assigned department.
  • Leads a variety of training sessions for specific volunteer assignments & training. In other circumstances where job-specific training is provided by department staff, the Volunteer Manager also works with the team to schedule this training and to develop useful training materials and programs.
  • Maximizes the retention of volunteers. The volunteer program is only successful if volunteers stay with WildCare after signing up. Volunteers are supervised by their department manager (or, in some cases, by other volunteers). Responsible for working with those supervisors to ensure the best possible working environment for the volunteers and to ensure that volunteer service is being utilized in a way that best fits the needs of WildCare.
  • Acts as administrator for the volunteer database.
  • Works closely with coordinators and managers to provide volunteer support for department-specific needs, unique one-time volunteer opportunities, and special events.
  • Sends requests for assistance to existing volunteers for unique volunteer opportunities needed by other departments and may assist with volunteer recruitment and management during special events as required. Is receptive to changing organization needs and programs, adjusting volunteer programs as needed.
  • Tracks and reports all volunteer hours on a timely basis.

Social Media Responsibilities

  • Work closely with the Director of Marketing and Communications to develop social media campaigns that achieve the goals of WildCare’s marketing, fundraising, volunteer, education, and hospital programs.
  • Monitor WildCare’s social media accounts and provide constructive interaction with users.
  • Analyze the long-term needs of WildCare’s social media strategy and offer quarterly reports to the executive teams that outline any necessary changes to the digital marketing plan.

Please submit cover letter and resume to: info@discoverwildcare.org

This position description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by management. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. 

 

WildCare is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity, or gender expression. 

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Grant Writer

Supervisor: Director of Development
20 hours/week, part-time, non-exempt, flexible schedule, option to work remotely
Benefits: Vacation, sick, and holiday pay

Purpose of the Position

The Grant Writer is responsible for conducting the full range of activities required to prepare, submit, and manage grant applications and reports to foundations and corporate sources. Additional responsibilities include the managing of a portfolio of 20+ giving institutions, tracking all interactions with funders in WildCare’s donor management database, and coordinating with departments for reporting.

Duties and Responsibilities

Grant Writing/Reporting
• Develop narrative letters of inquiry and proposals based on information from program staff, pertinent information from previously written proposals, WildCare program stats, and data from publications and research
• Work with the Director of Development to review budgets for proposal inclusion to ensure the narrative and budget sections are compatible with each other and match funding requirements
• Ensure the timely submission of grant applications, application amendments, and reports to foundations, corporations, and government agencies
• Monitor the status of all requests and follow up with funders as needed
• Conduct prospect research to identify, cultivate, and solicit new grants

Grants Management
• Maintain grants calendar and manage LCRM database of funders
• Maintain and evaluate internal reporting systems
• Serve as a liaison with other departments on issues regarding grants
• Work with departments to ensure each program is meeting proposal conditions and expectations

Knowledge and Abilities
• Ability to review funder specifications and comply with these specifications in written proposals.
• Possess concise and compelling writing style
• Excellent interpersonal communication skills
• Able to apply effective time management skills
• Able to be productive and multi-task in an environment that may require the development of multiple proposals simultaneously
• Possess thorough, organized and detail-oriented approach to work
• Strong written communication skills; ability to write clear, structured, and persuasive proposals

Technical Skills
• Familiar with computer and computer software. This includes Microsoft Word and Excel and FileMaker database. SalesForce LCRM experience preferred.

Please submit cover letter and resume to: info@discoverwildcare.org

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Facilities Manager

Supervisor: Director of Animal Care
FLSA Status: Non-Exempt
28 hours/week
Date: May 22, 2020

Position Summary

The Facility Manager reports to the Director of Animal Care and is responsible for all facility maintenance, repair and construction. The Facility Manager must feel comfortable working in a collaborative environment.

Responsibilities

  • Keep the facility and grounds clean and organized, including refuse and recycling, bathroom janitorial duties, sweeping, power washing, etc.
  • Provide regularly scheduled maintenance for all WildCare equipment, including but not limited to pools, freezers, fans and miscellaneous equipment
  • Maintain and manage fleet of WildCare vehicles such as managing rotation of vehicles in accordance with parking ordinances, annual registrations, smog checks, repairs, etc.
  • Complete work orders as assigned
  • Respond to urgent repair requests including occasional after-hours emergency assistance
  • Complete small to medium construction projects
  • Oversee and coordinate large construction projects
  • Make recommendations for equipment replacement
  • Maintain / repair on and off-site caging
  • Maintain off-site storage, coordinate delivery/pick-up of onsite items to storage
  • Assist with event set up as needed including, but not limited to, the WildCare Volunteer Orientation, Gala and Family Nature Day
  • Team with the Director of Animal Care to run annual on-site clean-up day
  • Maintain tracking of credit card purchases, receipts. Provide annual facilities budget request. Track spending to stay within budget.
  • Recruit, train and manage a team of volunteers to assist in facilities projects
  • If time permits, assist Director of Animal Care with procurement of items such as feed store runs

Qualifications

  • Minimum of one year of construction or facilities management experience
  • Ability to work unsupervised
  • Ability to multi-task and work under pressure
  • Available to be on-call for emergencies, work occasional weekends, evenings, events and special functions
  • Ability to manage and work with volunteers
  • Ability to lift a minimum of 50 pounds
  • Current driver’s license and insurance

Desired Characteristics

  • Conscientious about the environment / green
  • Positive team player
  • Results oriented
  • Budget conscious

WildCare is an equal opportunity employer.

Please submit cover letter and resume to: info@discoverwildcare.org

WildCare 76 Albert Park Lane San Rafael, CA 94901